Now accepting new clients for comprehensive business management. Book your discovery call today.

LEGAL · PRIVACY POLICY

Privacy Policy

A clear, plain-language explanation of what data we collect, how we use it, and how you can control it.

Last updated: April 2026

Introduction Information We Collect How We Use Your Information Cookies & Tracking Who We Share With Your Privacy Rights CCPA Rights Children's Privacy Data Security Data Retention Changes To Policy Contact Us

INTRODUCTION

At Gracefully Managed LLC ("Gracefully Managed," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains what information we collect when you visit gracefullymanaged.com or use our services, how we use that information, who we share it with, and the choices you have about your data.

By using our website or services, you agree to the practices described in this Privacy Policy. If you don't agree, please don't use the site.

This policy applies to information collected through our website, our forms, our email communications, our payment processing, our CRM and customer relationship management tools, and any other digital touchpoints we own and operate.

INFORMATION WE COLLECT

We collect information in three ways: information you give us, information we collect automatically, and information from third-party services we use.

1. Information You Give Us Directly

When you fill out a contact form, book a discovery call, sign up for our newsletter, RSVP for an event, register for a training, take the Delegation Readiness Quiz, request a custom build, purchase services or training packages, or otherwise interact with us, you may provide:

Name (first and last)
Email address
Phone number
Business or organization name
Mailing address (when relevant for service delivery)
Job title or role
Information about your business, projects, or needs
Payment information (processed securely by our payment processor - we don't store full card numbers ourselves)
Any other information you choose to share in form fields, message boxes, or communications with us

2. Information We Collect Automatically

When you visit our website, we and our service providers may automatically collect:

Your IP address and approximate location (city/region level)
Browser type and version
Device type and operating system
Pages you visit and links you click
Time and duration of your visit
The website that referred you to ours
Search terms you used to find us
Form interactions (which fields you complete or abandon)
Email opens, clicks, and unsubscribes
General behavior patterns (which pages convert, which content engages, etc.)

This information is collected through cookies, web beacons, pixel tags, and similar tracking technologies, and is used in aggregate form to improve our website and services.

3. Information from Third-Party Services

We use third-party tools to run our business, and some of those tools share information back with us. These include our CRM platform (HighLevel/GoHighLevel), our payment processor (Stripe), email marketing tools, calendar booking tools, and analytics tools (Google Analytics, Meta Pixel where applicable). These services have their own privacy policies, which we link to below.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

Respond to your inquiries and provide the services you've requested
Process payments for services, training packages, and event registrations
Send you confirmation emails, calendar invites, reminders, and updates related to your purchases or bookings
Send you marketing emails, newsletters, and updates about new services, trainings, or events (only with your consent, and you can unsubscribe at any time)
Personalize your experience on our website and in our communications
Analyze how people use our site so we can improve it
Detect, prevent, and address technical issues, fraud, or abuse
Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information to anyone. Period.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to function properly and improve your experience. Cookies are small data files stored on your device.

We use:

Essential cookies - required for the site to work (logins, forms, security)
Functional cookies - remember your preferences and settings
Analytics cookies - help us understand how visitors use the site (Google Analytics)
Marketing cookies - track conversions and let us serve relevant ads (where applicable, including Meta Pixel)

You can control cookies through your browser settings. Most browsers let you block or delete cookies. Note that blocking certain cookies may affect how the site works for you.

WHO WE SHARE YOUR INFORMATION WITH

We share your information only with the third-party service providers we need to run our business. These include:

HighLevel (GoHighLevel) - Our CRM and website hosting platform. They store contact information, form submissions, and behavioral data on our behalf.
Stripe - Our payment processor. When you pay for services, training, or events, your payment information is collected and processed by Stripe under their own privacy policy.
Google (Analytics, Workspace) - Used for website analytics and email communications (when emails go through our Google Workspace account).
Email marketing platforms - Used to send newsletters and event reminders to subscribers.
Calendar booking tools - Used to schedule discovery calls, Fix It Fridays, and other appointments.
Legal and accounting professionals - When required for legal compliance, tax filing, or professional advice.

We never sell your information to anyone. We share only what's necessary to provide services to you, and we require our service providers to protect your information.

We may also disclose information when required by law, when responding to legal processes, or when necessary to protect our rights, property, or safety (or that of others).

YOUR PRIVACY RIGHTS

You have the right to:

Access the personal information we have about you
Correct any inaccurate information
Request deletion of your information (subject to legal retention requirements)
Opt out of marketing communications at any time (every marketing email has an unsubscribe link)
Withdraw consent for any data processing where you previously gave consent

To exercise any of these rights, email us at [email protected]. We'll respond within 30 days.

CALIFORNIA RESIDENTS - CCPA RIGHTS

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

The right to know what personal information we collect, use, and share about you
The right to request deletion of your personal information
The right to opt out of the "sale" of your personal information (we don't sell it, but you have the right to confirm this)
The right not to be discriminated against for exercising your rights

To exercise these rights, email us at [email protected].

CHILDREN'S PRIVACY

Our services are designed for adults running businesses. We don't knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us and we'll delete it.

DATA SECURITY

We use reasonable security measures to protect your information, including encrypted connections (HTTPS), secure third-party processors for payments (Stripe), and access controls on our internal systems. However, no method of transmission over the internet is 100% secure. While we work hard to protect your information, we can't guarantee absolute security.

DATA RETENTION

We keep your information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When you no longer need to be contacted, we delete or anonymize your data - typically within 12 months of your last interaction unless we're legally required to keep it longer.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time as our business or applicable laws change. When we do, we'll update the "Last updated" date at the top of this page. For significant changes, we'll notify you by email if we have your address.

CONTACT US

Questions about this policy? Want to exercise any of your privacy rights? Reach out:

Email: [email protected]
Mail: Gracefully Managed LLC, 120 E Maple, Columbus, KS 66725

We respond to privacy questions within one business day.